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Kern River Fly Shop Cancellation Policy
At Kern River Fly Shop, we operate year-round with a group of professional, full-time fishing guides and instructors.
When scheduling a fishing trip or class with us, we ask you to try to avoid canceling or rescheduling your fishing trip as this creates scheduling and booking conflicts with our guides and instructors.
The cancellation and booking policy can be found below. This policy reflects the rights of Kern River Fly Fishing Inc, and applies to all of our fishing trips.
We understand that unforeseen situations may arise beyond your control which sometimes affects travel plans. We believe in a fair approach to cancellations. Our cancellation policy is such that it protects our guides’ livelihoods if a scheduled guide trip is canceled. In some situations, we will allow paid trips that were canceled to go towards future trip bookings.
Only Kern River Fly Shop may cancel your guided trip prior to the scheduled date due to weather, river conditions, or mechanical breakdown.
If you need to cancel a reservation and receive a refund of your deposit/payment, we must be notified at least 30 days prior to the trip.
Should you need to cancel with less than thirty days notice, we will make every effort to rebook your spot on that particular trip date and refund your payment. However, if we are unable to find another client for your spot, we will not be able to return your payment and full payment will be required. Unfortunately, we cannot make any exceptions.
We hope that you understand the necessity for this policy to ensure that we can continue to run our guide trips on a sound financial basis. We realize that emergencies do happen, and please know we will make every effort to re-book your spot, but if we don’t, we must uphold this policy, even in the case of an emergency.
*Weather/Water cancellations are strictly at the guide’s discretion and are made to ensure a safe, successful trip.